Shipping policy
Caplet Shipping Policy
At Caplet, we prioritize delivering your health and wellness products safely and on time. Our shipping processes ensure reliable delivery across Ghana and other African countries.
Local Delivery – Within Ghana
• All orders placed through the Caplet website are processed promptly and delivered within 3 working days.
• Delivery fees vary depending on location and package size.
Nationwide Delivery
• We deliver to all regions across Ghana.
• For deliveries outside Greater Accra, courier rider fees or transport company charges may apply.
Shipping Charges
• Delivery fees range from GH₵20.00 to GH₵70.00, depending on the destination and package size.
• Additional charges may apply for orders requiring pickup from multiple vendors.
• Shipping prices may change without prior notice.
Delivery Partners
We work with trusted logistics and transport partners, including:
• FedEx
• DHL
• STC
• VIP
• Regional courier agencies
These partnerships ensure safe and timely delivery nationwide and internationally.
Delivery Liability
• Within Greater Accra, Ghana: Caplet assumes full responsibility for your order until it is delivered to you or an authorized representative.
• Outside Greater Accra, Ghana: Once we hand over your package to the selected transport company, Caplet is not liable for loss, theft, or damage during transit. All items are securely packaged before dispatch.
International Shipping – Across Africa
We ship preorders to various African countries including medicines, supplements, herbal products, and skincare items.
• Shipping Partner: FedEx
• Delivery Timeline: Typically 5-10 working days, depending on destination.
• Shipping Rates: Calculated based on weight and destination; shown at checkout or communicated upon request.
Need Help?
For any questions or concerns, please contact our Support Team:
Address:
Кракро Mankralo Street, Dansoman, Accra
Caplet – Healthcare That Cares, Wherever You Are 💙